Emerald Team - Privacy Policy

All you need to know about our privacy policy

1 Introduction

In a world with so many potential dangers we are seriously taking care the privacy of our website and app users. In this document we refer to our website and apps as “Services”, to Emerald Team as “us”, “we” or “our” and we refer to you as “you” and “your”.

This document, the “Privacy Policy”, explains how we process, collect and store any personal data belonging to you, meaning all kind of information about you such as your name or email address. In this policy we refer to this personal information as ”Personal Information” or “data”.
By accessing and/or using our Services you consent to us collecting, processing, storing and sharing your Personal Information in the ways explained in this Privacy Policy. If you have any concerns about providing data to us or the usage explained in this Privacy Policy you should not access our Services.

2 About us

We are a group of people called Emerald Team. We are incorporated in Italy, Via San Biagio 14, Garlasco (PV).

3 About our Services

Imagination is the spirit that we follow to create fantastic experiences. We work hard with passion to give you the best as we can and we really want to feel you happy and satisfied.
We hope that you will enjoy our Services and we will appreciated any kind of feedback.
All our Services are propriety of us and any kind of copy, entire or partial, can't be reproduced without prior written permission.

4 Information we collect about you, and how we collect it

We may collect and process the following data about you:
• information that you provide us with when you fill in forms when using our Services;
• details of your use of our Services and the resources that you access (for example, information about how and when you use our App(s) on you devices, or what device you use to play with our App(s));
• if you contact us or respond to messages and communications that we send to you, we may keep a record of that correspondence
• data we collect via cookies, local storage or other similar data collector

5 Cookies and Local Storage

We use cookies and other similar technologies. Cookies are small files which store some information on your computer or mobile device. We may use cookies and similar technologies:
• to allow us to recognise you and your device, for example by identifying your IP address or protecting your account with your personal password;
• to provide you with a more customized experience of our Services;
• to give us the opportunity to improve our Services by analyzing that data.
By accessing our Services you consent to our use of cookies in accordance with this Privacy Policy. You can disable cookies through your web or phone browser settings but you may find you are not able to enjoy all the features of our Services if you do so.

6 How will we use your Personal Information?

You agree that we may use your Personal Information for the purposes of:
• contacting you, for example to send you updates about our Services or to respond to a query from you;
• managing your relationship with us and improving your experience when you use our Services;
• research, surveying, and engaging with you, for example by sending you communications (including by email) for these purposes;
• marketing and promotion of our Services or related products, for example sending you communications (including by email) for these purposes on our, or a third party's behalf;
• to create reports, analysis or similar services for use by us for the purposes of research or business intelligence, for example to find problems in our Services;
• preventing crime or fraud.

7 Will we share your Personal Information with third parties?

We will only share your data with third parties:
• with your consent (including as set out in this Privacy Policy);
• as reasonably necessary in order to provide the Services to you or to communicate with you;
• where it is necessary to carry out your instructions;
• where your data is on an anonymous and aggregated basis, meaning you could not be personally identified from it;
• as we reasonably believe is permitted by law or regulation;
• in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions and/or any other agreement with you; or to protect the rights, property, or safety of Us, our users, or others;
• in the event that there is a sale of our assets, or as a result of a change of control of us or, or in preparation of any of these events. Any third party to which we transfer or sell our assets will have the right to continue to use the data that you provide to us in the manner set out in this Privacy Policy. We will not sell or rent your information to any third party outside of these circumstances.

8 For how long will we retain your information?

We will retain your Personal Information for as long as is necessary to accomplish the purposes for which it was collected or as needed to provide you our Service. We may retain your Personal Information after we have ceased providing our Services to you if retention of your Personal Information is reasonably necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, prevent fraud or abuse, or to enforce this Privacy Policy or any other agreement we may have with a user.

9 Will we transfer your Personal Information overseas?

Your Personal Information may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. We will take all steps reasonably necessary to ensure that your Personal Information is treated securely and in accordance with this Privacy Policy.

10 How do we protect your Personal Information?

The security of your Personal Information is important to us. We maintain appropriate technical and physical safeguards to protect your Personal Information against accidental or unlawful destruction or loss, alteration, unauthorised disclosure or access, use and all other unlawful forms of processing of the data in our possession. However, since the internet is a dangerous world we cannot guarantee that information you transmit via our Services will not be accessed, disclosed, altered or destroyed by breach of any of our safeguards.

11 Links from our Services

We may provide links to third party services from our Services. You understand that when you click on these links any data which you provide thereafter is subject to such third party’s privacy policy (if any) and not to ours. Although we will endeavour only to link to reputable services, we take no responsibility for the content, safety or security of any third party service.

12 Your rights in relation to your Personal Information

• You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your Personal Information, please contact us by sending us an email at privacy@emeraldteam.it
• If you want to update your Personal Information, stop us to use your Personal Information for marketing purposes or to unsubscribe, you can send us an email at the email address above.

13 Complaints

We hope that you won’t have any complaints about us or our Services. If you are unhappy with our use of your Personal Information then please contact us by emailing feedback@emeraldteam.it. You also have the right to complain to your local data protection authority if there is a problem.

14 Legal matters

If any court or other competent authority finds any of the terms of this Privacy Policy to be invalid or unenforceable, the other terms of this Privacy Policy will not be affected.
This Privacy Policy is governed by and interpreted in accordance with the laws of Italy. Any dispute arising in connection with this Privacy Policy will be subject to the exclusive jurisdiction of the courts of Italy unless you choose the courts of your home country.

We are constantly innovating and looking for new ways to improve our Services. We may therefore amend this Privacy Policy from time to time to reflect such improvements or any other changes to our business. We will endeavour to tell you about any significant changes to this document which we feel may disadvantage you in any material way. If you object to any of the changes you should immediately stop using our Services and close any account you may have with us.

This Privacy Policy was last updated on 22 October 2016.